— About

The Multi Task Taker

Vonya Boyd

Previous Employers and Clients
  • Frontline Education
  • KPMG
  • Macy's
  • Sephora
  • Bauer Compressors
  • Joya Solar
Previous Roles and Assignments
  • Implementation Specialist
  • Salesforce Analyst
  • Help Desk Technician
  • Sales Manager
  • Video Editor
Previous Projects
  • Creating tickets in a ticketing system (Jira, Remedy)
  • Maintaining CRM databases including Salesforce, Made2Mange, and Epic
  • Designing Confluence pages for training users
  • Editing website URLs
  • Creating pivot tables with Excel spreadsheets
  • Syncing email with payment system for clients
  • This website!

Hello!

 

Vonya has had varied experience that spans over 6 fields including: Customer Service/Experience, Technical Support, Engineering, Financial Services, Retail, and Education.


As a research driven person, she has an investigative nature that helps her solve problems quickly.  After having such varied experience and being exposed to many different environments, she is interested in serving either as a Virtual Assistant or as a contractor (1099).  She is also open to contracts as an employee (W2) to gain further experience.


Vonya is interested in learning more about SQL, Python, R, and other programming languages, which is why she’s returning to school to finish her education in Software Engineering.


Her goal is to become a developer, and that includes Salesforce development.

As a Virtual Assistant, she can assist with the daily tasks necessary for you to get to the very pressing tasks surrounding your business/personal life.  

As a contractor or employee, she can fill a role that you specify for a certain time period.

Software Used:

Microsoft 365 (Excel, Access, Word, Teams, Outlook) | Adobe Acrobat

Data Management Tools Used:

Power BI | Reports & Dashboards | SQLite (learning) | SharePoint| Citrix | Salesforce

Other Tools/Methods Used:

Jira | Agile/Scrum | Data Import | Confluence | Slack

Degrees and Certifications

Associate of Science Degree achieved after taking a varied course schedule to see where to focus my interests.

I’ve completed 107 hours of coursework in areas such as computer animation (Autodesk Maya), computer troubleshooting, networking, Computer aided drafting (Autodesk Inventor), Adobe Photoshop, Adobe Illustrator, advanced science, computer engineering and  Calculus-based courses.  I found my interest to be in programming as I’ve taken some SQLite, C++, and Visual Basic courses.  Completed Google Data Analytics Professional Certificate February 2024.  

 

Computer Science AS degree program begins Fall 2024, with transfer to Computer Science Bachelor’s degree online program in Fall 2025.